Books & Writing

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Reclamation

As the reader is pulled into a compelling story, they are exposed to the reality of a crime that is growing globally.

After Mallory Shields graduates from college in her idyllic Midwestern hometown, she embarks on an adventure with her best friend Jenna, taking a gap year to explore the other side of the world. Their journey quickly takes an unexpected turn, and the two young women find themselves in danger and exposed to crime, abuse, and the most dehumanizing conditions possible.

Forced into the horrific world of human sex trafficking, and fighting to return to their lives and families back home, the women struggle navigating a corrupt system and injustice beyond their control. Faced with the loss of time, betrayal, and extraordinary guilt, Mallory learns she must conjure strength she never knew possible and make hard compromises to become her true self.

This thrilling tale follows their individual experiences as captives and how those circumstances impact the future and relationships they long to return to. The determination and strong will of the leading characters gives the reader a sense of how honesty, regret, time, and redemption work together to bring hope to a difficult situation as the characters discover what friendship and reclamation really mean.

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RE-WRITE ONLINE COMMUNITY

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A Guide to Customer Service and Business Relationships

In today’s business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good service can be a business owner’s greatest asset if it is properly implemented, practiced on a regular basis and customized to meet the needs and wants of customers. The good relationships entrepreneurs have with customers will be essential to growing their businesses and evolving to the next level.

This book is designed as a tool for the small business owner. Through identifying customers, their needs and wants, successful communication strategies, methods for follow-up and best practices, anyone who is involved in a business environment can build outstanding and valuable relationships with customers and clients.

Competition is fierce in the current economy. Prepare to be a leader in your industry and the best at your business with the help of this book. Learn to recognize opportunities and to face the challenges of delivering GREAT customer service in every way possible! Businesses have the power to create an unforgettable experience and lasting impression on customers. This book will lead business stakeholders to the development of dynamic and unique strategies that are sure to grow business with new customers and to bring back loyal patrons time after time.